Borrower Services | IT Support | Pirate Card | Specialty Printers

A one-stop service point in the Smith Library Center where you can find answers to technology questions, check-out books and materials, get a Pirate Card, make an appointment for a Research Consultation, and reserve the Poster Printer. The InfoDesk is staffed during the following hours:

Sunday: 1pm - Midnight
Monday - Thursday: 8am - Midnight
Friday: 8am - 6pm
1pm - 6pm


(512) 819-7333 or

Alternate Contacts:

Ask a Librarian

Departmental Directory

Campus Directory


Borrower Services 

Main Collection Materials

Patron type # of items allowed Loan period Renewals
Faculty unlimited Due end of Spring semester
Faculty, part time unlimited Due end of current semester
Student unlimited 3 weeks 2
Staff unlimited 3 weeks 2
Alumni 15 3 weeks 1
TexShare 10 3 weeks 1
Town 10 3 weeks 1

Audiovisual materials 
(checkout for Southwestern community only)

Videos and all other audiovisual materials check out for 7 days.

Reserve and Media Library materials (checkout for Southwestern community only)

7, 3, or 1 day loan; 2 hour in-library use; 4 hour in-library use
Overnight use permitted for some 2-and 4-hour desk reserves. Items checked out overnight before library closing must be returned within one hour of opening the following morning.


You can renew most items online via WorldCat Local’s My Library Account link. Please note: audiovisual equipment and reserve items cannot be renewed online.


Technology Support

Trouble with your computer? Need help with a software program? Professional and student support staff are available in person, by phone and through email to answer your technology questions and resolve your technology problems.

Call x7333 or (512) 819-7333, email, or stop by when the InfoDesk is staffed.

InfoDesk staff can evaluate a problem in order to provide useful information and find a solution but cannot conduct repairs on personal computers. Any actual repair needs must be taken off campus.

Click here to check the status of tickets that you’ve submitted.

Click here for more information about local computer repair options.

Click here for more information on technology services provided on campus.

Pirate Card 

Need a Pirate Card?  Have your photo taken and receive a card immediately. Please remember that Pirate Cards are REQUIRED for access to the Library after 9 PM. If you have lost your Pirate Card, there is a replacement fee of $20.00.  Pirate Cards are available anytime the InfoDesk is staffed.

Poster and Photo Printer Reservations

Need to print a poster, photograph, or other large format print?

Click here for instructions on how to print posters.

You need 3 items in order to print a poster for your department:

  • The poster file formatted as a PDF for 36” or 42” paper (preferably on a flash drive).
  • The department account number to charge the cost to (personal prints will be charged accordingly on Pirate Print).
  • A reservation to use the printer which you can make using the link above. If you arrive 15 minutes past your scheduled time, you may not be able to print because that may impact the next person scheduled to print.

Click here to reserve a time with the Poster Printer.

Click here to reserve a time with the Photo Printer.

Reservations are available at the following times:

Monday - Friday 8:30 AM - 12:00 AM & 1:00 PM - 4:30 PM

Click here for additional information and poster templates.