Engaging Minds, Transforming Lives

Human Resources

Retirement Plan


Customer Service: 800-842-2733
Local Austin Office: 866-842-2952

Inter/ACT with TIAA-CREF on the Net:
University’s Contribution: Effective 7/1/2010: 7% (after meeting eligibility requirements)
Employee Contribution: SRA (Supplemental Retirement Annuity) Optional

Please review the Staff and/or Faculty Handbooks for the complete policy.

We now also have a Southwestern web page on the TIAA-CREF web site dedicated to our plans. The web address is

Phased Retirement Plan (PRO) Faculty

See: Forms, Handbooks, & Policies


Have questions regarding your coverage or need help communicating with the insurance carrier?

Contact our Benefit Advocates (Gallagher Benefits Services):
Phone: 512-499-8005 / 800-492-8005
FAX:    512-233-0102

Hours of Operation:
Monday - Friday
8:00 a.m. - 5:00 p.m. CST