Customer Service: 800-842-2733
Local Austin Office: 866-842-2952
Inter/ACT with TIAA-CREF on the Net: tiaa-cref.org
University’s Contribution: Effective 7/1/2010: 7% (after meeting eligibility requirements)
Employee Contribution: SRA (Supplemental Retirement Annuity) Optional
Please review the Staff and/or Faculty Handbooks for the complete policy.
We now also have a Southwestern web page on the TIAA-CREF web site dedicated to our plans. The web address is www.tiaa-cref.org/southwestern.
Phased Retirement Plan (PRO) Faculty
Have questions regarding your coverage or need help communicating with the insurance carrier?
Contact our Benefit Advocates (Gallagher Benefits Services):
Phone: 512-499-8005 / 800-492-8005
Hours of Operation:
Monday - Friday
8:00 a.m. - 5:00 p.m. CST