Parent Handbook
Quick Reference of Departmental Contact Information
We want you to feel equipped to direct your student to various resources on campus. Below is a list of offices and the types of information they can provide for your student and you.
Academic Support Resources
Center for Academic Success
Charles and Elizabeth Prothro Center for Lifelong Learning
(First Floor); 512-863-1286
- Academic coaching
- Academic skills development
- Accommodations for students with disabilities
- Planning for Academic Success Seminar (probation program)
Registrar’s Office
Charles and Elizabeth Prothro Center for Lifelong Learning
(First Floor); 512-863-1952
- Academic progress and degree plan questions
- Transfer credit/study abroad credit approval
- Declaration of major
- FERPA clearinghouse and parent questions
- Course scheduling or registration issues
- Updating student contact information
- Requesting transcripts and certifications of enrollment
Admission and Financial Aid
Office of Admission
Wilhelmina Cullen Admission Center
512-863-1200
- First-year, transfer and readmit student admission
- Campus tours
- Interviews
- Overnight visits
Business Office
Roy and Lillie Cullen Building
(First Floor); 512-863-1928
- Billing statements
- Tuition payments
- Pirate Buc$ deposits
Office of Financial Assistance
Wilhelmina Cullen Admission Center
512-863-1259
- Financial aid award letters
- Free Application for Federal Student Aid (FAFSA) information
- Scholarship declaration information
- Loan instructions
- Work-study opportunities
Office of the Dean of Fine Arts
The Alma Thomas Fine Arts Center;
Contact: Allison Fannin 512-863-1504
- Fine Arts scholarships
- Fine Arts scholarship auditions
Family Events
Office of University Relations
Joe S. Mundy Hall
(Second Floor); 512-863-1483
- Commencement tickets
Office of Alumni and Parent Relations
Joe S. Mundy Hall
(Second Floor); 512-863-1410 or 800-960-6363
- Southwestern Ring Program, including ring orders
- Family Days registration
- Parent Orientation registration
- Regional events
- Updating alumni and parent contact information
Student Life Resources
Office of Career Services
Charles and Elizabeth Prothro Center for Lifelong Learning
(First Floor); 512-863-1346
- Career library and resource center
- Career advising
- Internships
- Graduate and professional school advising
- On-campus interviews, job search strategy programming
- Position listings, part-time/summer position listings
Office of Counseling Services
Charles and Elizabeth Prothro Center for Lifelong Learning
(Second Floor); 512-863-1252
- Individual counseling
- Relational counseling
- Group counseling
- Motivation and stress management
Office of Health Services
Charles and Elizabeth Prothro Center for Lifelong Learning
(Second Floor); 512-863-1252
- Comprehensive health care services
- First aid
- Alcohol awareness information
- Birth control information and prescriptions available through a physician assistant appointment
- Diet, nutrition and wellness counseling
- Dressing, Ace wraps, ice/heat packs, ointments, and other treatments for minor trauma
- Immunizations and flu vaccines
- Meningitis vaccine information
- HPV vaccine-Gardasil-information
- STD education
- Other health-related issues and education
Pirate Card Office
Charles and Elizabeth Prothro Center for Lifelong Learning
(First Floor); 512-863-1600
- Pirate Card replacement
- Pirate Buc$ deposits
Student Life/Residence Life/Dean of Students
Red and Charlie McCombs Campus Center
(Third Floor); 512-863-1582, 512-863-1670, 512-863-1624
- Athletics
- Fraternity and sorority life
- Judicial affairs
- Residence hall programs
- Roommate problems and mediation
- Sexual misconduct
- Student advocacy
- Student organizations
